There is no denying that the COVID pandemic affected the world in ways most people had never even contemplated. The hospitality industry was and remains one of the hardest-hit industries due to enforced closures around the world. 81% of hospitality closed their doors temporarily in March 2020, with the remaining 19% open to house those quarantining, people who couldn't return home due to needing to work and many hotels opened their doors to give shelter to the homeless who had nowhere else to …
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