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Creating the perfect hotel lobby for all your guests

The design of your lobby can set the whole tone for your hotel. Remember, first impressions of places and people are made in seven seconds. When it comes to the design of your lobby and creating the perfect space for all your guests, you need to consider precisely what your guests will see as soon as they enter your hotel. If you don't make the best impression, you will automatically be on the back foot regarding getting guests on-side and providing them with an exceptional experience. Guest …

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What families really need from a hotel stay

Hospitality

The opportunity to spend time away from home is something most of us will look forward to. For many of us, hotel stays are a chance to kick back, relax and unwind. However, travelling with children (especially young children) can be stressful. While family rooms are available in hotels, there’s nothing wrong with going that extra mile to make sure families really get the chance to enjoy their stay. Easing a bit of the burden on tired parents by providing family facilities and thoughtful extras …

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9 ways to make your hotel room feel homely

Hospitality

Hotel rooms come in many different shapes and sizes and one thing they all have in common is their desire to create a warm and welcoming experience for all guests who check in to them. But what exactly should your hotel room have, and why is getting it right so important? If your hotel room doesn't hit the spot, then visitors won't return. And while you can't realistically change the decor to cater for every guest, you can create a universal look for your hotel based on your ideal …

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The impact of COVID on hospitality and ways to entice customers back

Hospitality

There is no denying that the COVID pandemic affected the world in ways most people had never even contemplated. The hospitality industry was and remains one of the hardest-hit industries due to enforced closures around the world. 81% of hospitality closed their doors temporarily in March 2020, with the remaining 19% open to house those quarantining, people who couldn't return home due to needing to work and many hotels opened their doors to give shelter to the homeless who had nowhere else to …

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An eco-friendly Christmas decoration guide for hospitality

Hospitality

As the festive season approaches, we begin to turn our attention to Christmas decorations. It’s easy to be tempted into buying the latest on-trend decorations for your show-stopping Christmas display. However, along with the glitz and glam of the holiday season comes the dark side of Christmas decorations and their impact on our environment. Each year in the UK, we throw away over 9,000 tonnes of Christmas trees alone. 1We only recycle roughly a sixth of all Christmas trees bought 1If it ends …

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How to create the perfect Christmas feel for your hotel

Hospitality

Christmas is a magical time of the year. For hotels and hospitality, it can be one of the busiest times of the year outside of the typical holiday season. People visit hotels over the Christmas period for many reasons, be it to celebrate together with family and friends, enjoy a winter getaway, or simply for a change of scenery. As the hospitality industry gears up for a busy season this year, Christmas bookings are already in high demand. Making sure your hotel is welcoming and exuding the …

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